Privacy Policy — Apex Eco Laser Cleaning Ltd

Apex Eco Laser Cleaning Ltd

Registered in England and Wales, Company No. 16980029

15 Parkway, M38 0EF, United Kingdom

contact@apexecolaser.co.uk

We are the "data controller" responsible for your personal data under UK GDPR and the Data Protection Act 2018.

When you use our contact form or otherwise get in touch, we may collect:

• Your name
• Email address
• Phone number
• Any details you include in your message (e.g. enquiry about our services)

We do not knowingly collect sensitive personal data (e.g. health, financial, or biometric data) through this form.

We use your data only to:

• Respond to your enquiry
• Provide quotes or information about our laser cleaning services
• Maintain records of business communications

We do not use your data for marketing unless you separately opt in, and we never sell your data to third parties.

We process your data under the following lawful bases (UK GDPR Article 6):

• Consent — when you submit the contact form and tick the agreement box
• Legitimate interests — to respond to business enquiries efficiently

We retain enquiry data for as long as necessary to respond to you and maintain business records, typically no longer than 24 months, unless a longer period is required by law or an ongoing business relationship.

We do not share your personal data with third parties, except:

• Service providers who help us operate our website or email systems (e.g. hosting, email provider), bound by confidentiality obligations
• Where required by law

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to processing
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at contact@apexecolaser.co.uk.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies.

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

If you have questions about this policy or how we handle your data:

Apex Eco Laser Cleaning Ltd

Email: contact@apexecolaser.co.uk

Phone: +44 7777 443 695